Is the patient coordinator dedicated only to my company?

Yes. During the hours assigned to you, the patient coordinator works with your team - not a shared bench.

Can I hire part-time or full-time?

Yes. Both are dedicated placements. The hours are agreed on a Discovery Call.

Where is the talent located?

The Philippines and Latin America.

Do they give medical advice?

No. They schedule, remind, and collect intake inside your rules. Clinical decisions stay with your practice.

Do I communicate with them directly?

Yes. They operate as part of your team. Link Up BPO stays on for operations around the seat.

How do I see the work?

You manage the person, the work, and progress in Link Up Teams.

Is there a trial, and what if the fit is wrong?

A trial week is available. If the person is not the right fit, Link Up reviews the seat or helps replace them.

Your Dedicated Patient Coordinator. Without the Front-Desk Pileup.

Scheduling, reminders, and intake for your practice. Inside the rules you set. Not a clinical role.

Part-time and full-time | Philippines and Latin America | No medical advice

Book a Discovery Call Start a Trial Week

For practices whose front office is already full.

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Why dedicated

Stop losing the schedule to the front-desk pile.

When everyone at the desk shares the phones, reminders slip and intake arrives half-finished.

A Link Up patient coordinator is dedicated to your practice and works only inside the rules you write down.

Alternative

Shared overflow coverage

A different person each shift
Your intake gets re-explained
Reminders are inconsistent
Handoffs to clinicians are thin
You cannot see the work

Link Up model

Link Up dedicated coordinator

Assigned to your practice
Scheduling inside your rules
Intake questions you approve
Clear handoffs to your team
No medical advice

What they own

The schedule and the intake. Not the medicine.

They do not diagnose, advise, or change a care plan. Clinical decisions stay with your practice.

Scheduling

Books, moves, and confirms against the rules and the slots you open.

Reminders

The messages you approved, on the timing you set.

Intake

Packets and questions you allow, collected before the visit.

Insurance details

The information you ask them to gather. They do not decide coverage.

Handoffs

What the clinical team needs, written where your staff already looks.

A boundary you can audit

Anything outside the script is escalated. It is not answered.

How Link Up works

How a patient coordinator joins your team

Discover01: We map the slots, the scripts, the questions they may ask, and where a conversation must stop.
Match02: You meet a patient coordinator from the Philippines or Latin America, assigned to you.
Trial week03: A first week on the real work so both sides can see the fit, the communication, and the routine.

Front office

The schedule. Your rules.

Patients reach someone who knows how you book, and who knows when to stop and hand off.

Place04: The patient coordinator joins part-time or full-time, dedicated to you for those hours.
Onboard05: We set the tools, the rules, and the handoffs so the seat is not guessing.
Stay on06: Link Up BPO stays on operations. You manage people, work, and progress in Link Up Teams.

Support around the seat

You get the patient coordinator. We stay on after the hire.

The patient coordinator works with you. Link Up handles recruiting, onboarding, and continuity.

Recruiting

We recruit and evaluate before a patient coordinator is introduced to your team.

Onboarding

Tools, rules, and handoffs are set before the seat takes live work.

Management

We stay on attendance, communication, and how the seat is running.

Support

When the work or the tools need backup, our team is in the loop.

Continuity

If the fit is wrong or the person leaves, Link Up helps replace the seat.

Hours

Part-time or full-time, still dedicated

A seat on the hours you need. Not a shared bench, and not priced per task.

Flexible start

Part-time patient coordinator

Reduced hours

Monday-Friday

Best when the phones are heavy for part of the day.

Dedicated patient coordinator
Direct communication
Link Up management
Trial week
Your tools

Book a Discovery Call

Most requested

Full-time patient coordinator

Full-time hours

Monday-Friday

Best when scheduling and intake should own the day.

Dedicated full-time patient coordinator
Direct communication
Link Up management
Trial week
Your tools
Room to add another seat later

Book a Discovery Call

Scope and numbers land on a Discovery Call. We do not publish rates here.

Frequently asked questions

Industries that use this seat

Healthcare

Other roles

All roles

Next step

Ready to add a patient coordinator?

Tell us how you book and what the seat must never answer. The next step is a Discovery Call.

Book a Discovery Call Start a Trial Week

Engagement terms are agreed in writing after the call. A trial week is available.

info@linkupbpo.com